Returns
Policy and Procedure
GREEN PEOPLE NO QUIBBLE GUARANTEE
In
the unlikely event that we supply goods that are faulty, we will
exchange them or refund your payment. If for any other reason you wish
to return goods we will exchange them or refund your payment. This does
not affect your statutory rights.
Green People will refund or replace any products if:
1. They were purchased direct from us within the last 28
days
2. They are returned with a completed Return Form
CANCELLING GOODS
Under the United Kingdom's Distance Selling Regulations,
you have the right to cancel the contract for the purchase
of any item within seven working days of delivery. However, Green People, as a member of SafeBuy, allows you 14 days in which to do this. This applies
to all our products. Please give a returns reason of "Contract
Cancellation".
RETURNS PROCEDURE
Products not purchased from us
Please return any products not
purchased direct from us to the place of purchase.
Products purchased from us
Complete, then Print our Return
Form.
Please send us:
1. The relevant item(s) securely packaged
2. Completed Returns Form
3. Your original Receipt
to the following address:
The Green People Company Limited
Returns Department
Pondtail Farm
Coolham Road
West Grinstead
West Sussex
RH13 8LN
United Kingdom
For your protection we recommend that you use a recorded-delivery
service.
This returns policy does not affect your statutory rights.