Terms & Conditions
These terms and conditions apply to the use of
any of the websites owned and operated by Green People. By accessing this website,
you agree to be bound by the terms and conditions set out below. If you do not agree
to be bound by these terms and conditions, you may not use or have access to this
website. If you have any questions, please contact us at
organic@greenpeople.co.uk.
DEFINITIONS
"Green People" refers to The Green People Company Limited whose registered office
is at The Granary, Hermitage Court, Hermitage Lane, Maidstone, Kent ME16 9NT. Company
Registration 3154554.
"website" refers to any of the websites owned and operated by Green People, including
but not restricted to www.greenpeople.co.uk, www.organicfemme.com, www.organichomme.com,
www.organicbase.com, www.organicbabies.com, www.organicchildren.com and www.organicsun.co.uk.
"net order value" is the total value of the order after deduction of any discounts,
deals or special offers but before the deduction of any vouchers issued by Green
People. The net order value is used to calculate carriage and delivery charges.
COPYRIGHT
The copyright to the contents of this website belongs to Green People. Users may
download, view and print materials for their own personal, non-commercial use. The
contents must not be used for commercial or business purposes without prior written
permission from Green People.
GENERAL CONDITIONS
All orders for goods shall be subject to these terms and conditions. No variation
of these terms and conditions shall apply unless agreed in writing by Green People.
Green People guarantee that all goods on offer are as described on the website and
are fit for their intended purpose. Should any product fail to meet our high standards
it will be replaced immediately. This does not affect your statutory rights.
Orders can only be accepted from customers who are 18 years or older. If you are
under 18 years of age you are welcome to browse our website but regret that we are
unable to accept any order from you.
PAYMENT
Payment for goods ordered can be made by any major credit card or debit card.
In the event of payment being declined by your card issuer, Green People shall not
be responsible for any costs or inconvenience caused by a subsequent delay in despatch.
DELIVERY METHODS - UK MAINLAND
In general orders are despatched on the day after they are received, however at
busy times this may not be possible. Please therefore allow one week for delivery.
Orders sent by Courier need to be signed-for on delivery unless you give us special
instructions to leave the goods without them being signed for. Where such a request
is made, Green People cannot accept responsibility for any loss of or damage to
the delivery.
Delivery charges to UK mainland addresses will be charged as seen
here.
DELIVERY CHARGES AND METHODS - OVERSEAS
Orders to overseas locations are subject to delivery charges as set out
here.
Please note that because of their higher value and an increase in parcels going
missing in transit, all overseas orders with a net value of over £40 will now be
sent using a tracked delivery system. The delivery charges shown above include the
increased costs of using this service.
Please note: We do not accept responsibility for non-delivery
of orders when delivered to addresses outside of the European Community.
TAXATION ON ORDERS DELIVERED OUTSIDE OF EUROPE
Recipients of orders sent to destinations outside the EEC (including the Channel
Islands) are responsible for any local taxes that are due on the goods.
UK purchase tax (VAT) is not charged on such orders. VAT is deducted at the Checkout
stage of ordering - after the delivery country has been specified.
SENDING AN ORDER AS A GIFT
To send an order as gift: When you enter the checkout process you have the opportunity
to supply a seperate recipient name and delivery address. You are then able to supply
a gift message for the recipient.
We then send the order enclosed in colourful tissue paper inside a Green People
gift bag. Your message will appear on a card enclosed with the order. The invoice
will be sent seperately to the card holders (your) address.
CANCELLATION OF ORDER
Under the Distance Selling Regulations, all UK customers have the right to cancel
orders placed through a website within seven working days of their receipt of the
goods. However, Green People, as a member of SafeBuy, allows you 14 days in which
to do this. UK residents wishing to cancel an order under these Regulations should
return the goods to The Green People Company Limited, Returns Department, Pondtail
Farm, Coolham Road, West Grinstead, West Sussex, RH13 8LN, United Kingdom in their
original packing and in their original condition.
Green People will not accept any responsibility for loss or damage to goods returned
in this way until they are received at our above address, and we strongly recommend
that returns are sent by Recorded Delivery or some other means of tracked delivery
system.
Once we receive the goods in saleable condition, a refund for their cost will be
made to your credit/debit card.
Customers are responsible for the cost of returning the goods to Green People. Please
note, we do not refund any carriage charges paid.
RETURN OF GOODS
Green People will refund or replace any products if:
1. They were purchased direct from us within the last 30 days
2. They are returned to us in their original, unopened and in resaleable condition
3. They are returned with a completed Return Form
4. They are returned with the original receipt
Customers are responsible for the cost of returning the goods to Green People. Please
note, we do not refund any carriage charges paid.
LINKS
Green People websites may contain links to other sites. Such links do not imply
any endorsement of other sites, and Green People bear no responsibility for their
content. Other website operators wishing to establish a link with any Green People
website should send a request to links@greenpeople.co.uk.
LEGAL NOTICE
This website and these terms and conditions are governed by the laws of England
and Wales. Any disputes arising from this website shall be resolved by the English
Courts