Terms
& Conditions
These terms and conditions apply to the use of any of
the websites owned and operated by Green People. By accessing
this website, you agree to be bound by the terms and conditions
set out below. If you do not agree to be bound by these
terms and conditions, you may not use or have access to
this website. If you have any questions, please contact
us at organic@greenpeople.co.uk.
DEFINITIONS
"Green People" refers to The Green People Company
Limited whose registered office is at The Granary, Hermitage Court, Hermitage Lane, Maidstone, Kent ME16 9NT. Company Registration
3154554.
"website" refers to any of the websites owned
and operated by Green People, including but not restricted
to www.greenpeople.co.uk, www.organicfemme.com, www.organichomme.com,
www.organicbase.com, www.organicbabies.com, www.organicchildren.com
and www.organicsun.co.uk.
"net order value" is the total value of the
order after deduction of any discounts, deals or special
offers but before the deduction of any vouchers issued
by Green People. The net order value is used to calculate
carriage and delivery charges.
COPYRIGHT
The copyright to the contents of this website belongs
to Green People. Users may download, view and print materials
for their own personal, non-commercial use. The contents
must not be used for commercial or business purposes without
prior written permission from Green People.
GENERAL CONDITIONS
All orders for goods shall be subject to these terms and
conditions. No variation of these terms and conditions
shall apply unless agreed in writing by Green People.
Green People guarantee that all goods on offer are as
described on the website and are fit for their intended
purpose. Should any product fail to meet our high standards
it will be replaced immediately. This does not affect your
statutory rights.
Orders can only be accepted from customers who are 18
years or older. If you are under 18 years of age you are
welcome to browse our website but regret that we are unable
to accept any order from you.
PAYMENT
Payment for goods ordered can be made by any major credit
card or debit card.
In the event of payment being declined by your card issuer,
Green People shall not be responsible for any costs or
inconvenience caused by a subsequent delay in despatch.
DELIVERY CHARGES AND METHODS - UK MAINLAND
| Net Order Value |
UK Mainland Charge |
Delivery Method |
| less than £35 |
£2.50 |
Royal Mail - First Class |
| £35 - £100 |
£4.75 |
Courier - Needs to be signed
for |
| more than £100 |
Free |
Courier - Needs to be signed
for |
In general orders are despatched on the day after they
are received, however at busy times this may not be possible.
Please therefore allow one week for delivery.
Orders sent by Courier need to be signed-for on delivery
unless you give us special instructions to leave the goods
without them being signed for. Where such a request is
made, Green People cannot accept responsibility for any
loss of or damage to the delivery.
DELIVERY CHARGES AND METHODS - OVERSEAS
Orders to overseas locations are subject to delivery charges
as set out in the following table:
| Net Order Value |
Channel Islands |
EEC |
Rest of the World |
| less than £29.99 |
£5.00 |
£5 |
£10 |
| £30 - £49.99 |
£6.00 |
£12 |
£25 |
| £50 - £100 |
£7.00 |
£20 |
£30 |
| more than £100 |
£8.00 |
£25 |
£40 |
Please note that because of their higher value and an
increase in parcels going missing in transit, all overseas
orders with a net value of over £30 will now be sent
using a tracked delivery system. The delivery charges shown
above include the increased costs of using this service.
Please note: We do not accept
responsibility for non-delivery of orders when delivered
to addresses outside of the European Community.
TAXATION ON ORDERS DELIVERED OUTSIDE OF EUROPE
Recipients of orders sent to destinations outside the
EEC (including the Channel Islands) are responsible for
any local taxes that are due on the goods.
UK purchase tax (VAT) is not charged on such orders. VAT
is deducted at the Checkout stage of ordering - after the
delivery country has been specified.
SENDING AN ORDER AS A GIFT
To send an order as gift: When you enter the checkout
process you have the opportunity to supply a seperate recipient
name and delivery address. You are then able to supply
a gift message for the recipient.
We then send the order enclosed in colourful tissue paper
inside a Green People gift bag. Your message will appear
on a card enclosed with the order. The invoice will be
sent seperately to the card holders (your) address.
CANCELLATION OF ORDER
Under the Distance Selling Regulations, all UK customers
have the right to cancel orders placed through a website
within seven working days of their receipt of the goods. However, Green People, as a member of SafeBuy, allows you 14 days in which to do this. UK residents wishing to cancel an order under these Regulations
should return the goods to The Green People Company Limited,
Returns Department, Pondtail Farm, Coolham Road, West Grinstead,
West Sussex, RH13 8LN, United Kingdom in their original
packing and in their original condition.
Green People will not accept any responsibility for loss
or damage to goods returned in this way until they are
received at our above address, and we strongly recommend
that returns are sent by Recorded Delivery or some other
means of tracked delivery system.
Once we receive the goods in saleable condition, a refund
for their cost will be made to your credit/debit card.
Customers are responsible for the cost of returning the
goods to Green People. Please note, we do not refund any
carriage charges paid.
RETURN OF GOODS
Green People will refund or replace any products if:
1. They were purchased direct from us within the last
30 days
2. They are returned to us in their original, unopened and in resaleable condition
3. They are returned with a completed Return Form
4. They are returned with the original receipt
Customers are responsible for the cost of returning the
goods to Green People. Please note, we do not refund any
carriage charges paid.
LINKS
Green People websites may contain links to other sites.
Such links do not imply any endorsement of other sites,
and Green People bear no responsibility for their content.
Other website operators wishing to establish a link with
any Green People website should send a request to links@greenpeople.co.uk.
LEGAL NOTICE
This website and these terms and conditions are governed
by the laws of England and Wales. Any disputes arising
from this website shall be resolved by the English Courts