The pump doesn’t seem to be working, what do I do?

01/05/2020 — By Alexandra Julian

The pump doesn’t seem to be working, what do I do?

This can happen if air gets locked inside the pump. There are 2 things you can do to combat this:

  • Tap the side of the product on a hard surface
  • Pump in quick succession multiple times

 This should release the air and the product will start working again.

 If you have any further issues, please contact our customer care team.

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