Looking to place an order?
It typically takes around 2-4 working days to receive your order but we can be at the mercy of a slower Royal Mail service during peak postage periods such as Christmas.
We advise allowing 7 working days for a UK order to be received and recommend using our next day delivery service if you need your items delivered sooner.
During occasional very busy periods you may need to wait slightly longer for your order, but we will update you on your order’s status as we process it.
Already placed your order?
Not received your order yet? Here’s what to do if you have not received your latest Green People order.
1. Check your email. Our phonelines are very busy but in your inbox, you’ll find an email from us confirming that your order has been received. As soon as your order has been processed, we’ll send you a further note confirming that your products have been despatched and are on their way to you. Tracking details will be available to you on your despatch email, allowing you to know exactly where your parcel is with the courier.
2. Await delivery. We currently estimate that our Royal Mail parcels will take between 1-4 working days to be delivered once despatched.
3. No sign of your delivery after 7 working days? Very occasionally parcels don’t reach their intended destination so now’s the time to contact our customer care team. We’ll need your order number to track your parcel so please have this to hand before you call our friendly team on 01403 740350.