What can I do if my discount code doesn’t work?

01/05/2020 — By Alexandra Julian

What can I do if my discount code doesn’t work?

If a discount code isn’t working for you, please check the following:

  • The code is being entered exactly as provided
  • You are not using more than one code per order
  • You haven’t used the code before
  • The code being used is for the items or value added to your basket
  • The expiry date of the offer

If you have any further issues, please contact our customer care team, who would be happy to give further advice or have the order placed manually for you.

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