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Green People FAQs

Helping you find the answer to what's on your mind

How can you tell how much product is left?

18/08/2021 - By Hannah Mepham

How can you tell how much product is left?

We know it’s annoying when you accidentally run out of your favourite skin care product so we have a great tip for staying on top your beauty stash.

To get an idea of how much product you have left in our skin care tubes and hand wash bottles, switch your mobile phone torch on and lie the phone on a flat surface before placing the product on the torch light.

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I have a missing or wrong product in my order

18/08/2021 - By Hannah Mepham

I have a missing or wrong product in my order

We are very sorry you are missing an item or have received the wrong item.

We pack all our orders by hand and if we have missed an item from your order, or have given you the wrong item, we want to make this right.

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How long will it take for my order to arrive?

18/08/2021 - By Hannah Mepham

How long will it take for my order to arrive?

It typically takes around 2-4 working days to recieve your order but we can be at the mercy of a slower Royal Mail service during peak postage periods such as Christmas.

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Are Green People products Phenoxyethanol free?

06/07/2021 - By Charlotte Vohtz

Are Green People products Phenoxyethanol free?

Looking for Phenoxyethanol-free skin care products? We have plenty to choose from!

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How do I find the expiry date of my product?

09/07/2020 - By Rachel Ulderigo

How do I find the expiry date of my product?

The shelf life unopened of Green People products is 30 months (2.5 years) from manufacture date. To find the manufacture date, look at the crinkled join at the top of a tube or the back of the bottle (pump) and you will notice some numbers embossed into it. The date of manufacture is in the form MM/YY/DD.

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Do you sell gift vouchers?

06/07/2020 - By Rachel Ulderigo

Do you sell gift vouchers?

We are currently unable to sell gift vouchers. We are working on this and they should be available in the near future.

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What promotions do you currently have running?

21/05/2020 - By Alexandra Julian

What promotions do you currently have running?

The best way to know when our promotions we have running is by signing up to our newsletter, this way you will be first to know via email when they become available. You can sign up to our newsletter here. Alternatively, visit our ‘offers’ page here.

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Should pH levels be balanced in personal care products?

14/05/2020 - By Charlotte Vohtz

Should pH levels be balanced in personal care products?

Healthy skin is slightly acidic, with a pH level normally between 4.5 and 5.5 (pH7.0 is neutral - anything higher than pH7.0 is alkaline).

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Why is Green People's children's sun lotion not SPF50?

14/05/2020 - By Charlotte Vohtz

Why is Green People's children's sun lotion not SPF50?

Our children's sun lotion offers 97% coverage from UVB rays, which is considered a high level of protection.

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Which shampoo to use for psoriasis?

14/05/2020 - By Charlotte Vohtz

Which shampoo to use for psoriasis?

If you suffer from psoriasis in your scalp the best product to use would be the Men's No.10 Itch Away Shampoo. This product contains high levels of Bromelain, an enzyme extracted from Pineapple stems.

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What is Titanium Dioxide?

14/05/2020 - By Charlotte Vohtz

What is Titanium Dioxide?

Titanium dioxide is a naturally occurring earth mineral which is chemically stable and rated as being of low reactivity.

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