Yes, to receive a full refund for a product/s delivered with a promotional free gift, both the item purchased and the free gift must be returned within 30 days of the purchase date

For more information, please go to our Returns page.

If you are unhappy with a product you have purchased directly from us, we would be happy to offer you a full refund or exchange if returned within 28 days.

Cocamidopropyl betaine (CAPB) is a foaming agent which can be derived from a range of different oils.

Glycerin is a humectant - it holds onto water and prevents the toothpaste from drying out in the tube, and also prevents...

For products with a shelf-life in excess of 30 months, the packaging has to carry a batch code. Here we show you how to work out when your product was made. 

To most people the word 'alcohol' means ethanol, i.e. the clear, colourless, volatile liquid that is found in alcoholic beverages, and which is produced by the fermentation of sugars with yeast.

All of our products are gluten free.

The titanium dioxide that we use is classed as nano-particulate. Manufacturers use micronised or nano-titanium dioxide in sun lotions because it offers effective protection against UVA rays, the type of radiation that penetrates the skin...

If people have severe allergies to nuts, then it would be wisest to avoid all products made in premises that use or handle nuts. Although many of our products are made without nut-sourced ingredients, because almond oil is present on the premises there is always a risk of accidental contamination, albeit extremely slight. 

We do not use ethyl alcohol. However some alcohols are fatty waxes that are used as emulsifiers. These include Cetyl alcohol and Cetearyl alcohol, both of which we use in some of our products.