FREE DELIVERY ON UK ORDERS OVER £15

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Delivery

Making shopping with Green People more sustainable

To encourage us all to aspire to more sustainable shopping habits Green People has introduced a minimum spend for free delivery.

This change comes with a positive message –We’re hoping that the delivery charges will inspire our customers to plan purchases and reduce repeated single item orders, which increase the burden on our environment through extra packaging and delivery, and ultimately add to our carbon footprint.

From 5th June 2019, a £2.50 delivery charge will be added to UK orders of less than £15. UK orders of £15 and over will continue to receive free delivery.

We hope that you will receive these changes in the spirit with which they are intended, and we hope you will support us as we move towards a greener, more circular economy. If you have any questions, please contact us and we would be delighted to help.

 

UK Mainland deliveries 

All orders over £15 will be sent with FREE delivery. 

Orders under £15

For orders under £15 there will be a £2.50 postage charge.

Orders over £50

For orders with a product value of over £50, your order will be sent via DHL Courier service. Note that someone may need to be in to sign for the parcel. Alternatively, delivery instructions can be added to your order eg. leave with neighbour if out/leave in parcel bin if out.

Orders under £50

For orders with a product value under £50, your order will be sent by 1st class Royal Mail. We are unable to add delivery instructions on orders under £50.

Next day delivery

If you need your order urgently, please select Priority Despatch at the checkout and we will prioritise and despatch it the same day for you. Our priority despatch service costs £6.99. Subject to courier demand, your order will arrive the next working day by DHL Courier provided you ordered before 2pm the day before. Priority Despatch orders placed after 2pm will leave our warehouse the following working day*. Please note, if you place your order between 2pm Friday - Sunday, it will be despatched on the following Monday*.

* Excludes weekends and bank holidays


UK Islands, Highlands, PA Postcodes and Northern Ireland

All orders will be sent with FREE delivery

Orders over £50

If you spend over £50, your order will be sent via Royal Mail 1st Class Signed For. Note that someone may need to be in to sign for the parcel

Orders under £50

For orders under £50, your order will be sent by Royal Mail 1st Class.

 

Overseas deliveries


Order Value
(exc. postage)
Europe   Rest of the world
 Under £40  £7  £12
 £40 - £99.99  £15  £25
 £100 - £149.99  £25  £35
£150 - £199   £30  £50
 
 

Delivery Conditions


UK MAINLAND

• For orders over £50, please leave instructions if you want your parcel left safe at your property or with a neighbour. Where such a request is made, Green People cannot accept responsibility for any loss of or damage to the delivery. If you require it to be delivered before a certain time, please call or contact us - there will be an additional charge for this service.

• Although we endeavour to despatch all orders on the day they are received (before 2pm), at busy times this may not be possible. Delivery times stated at checkout are estimates & cannot be guaranteed at busier periods. Please select priority despatch if your order is urgent.

• Prices subject to change without notice.
 

OVERSEAS

• For orders over £200, please contact us as we will need to calculate the postage cost depending on the weight of your parcel to cover our costs.

• Because of their higher value and an increase in parcels going missing in transit, all overseas orders with a net value of over £40 are sent using a tracked delivery system. The delivery charges shown above include the increased costs of using this service.

• We do not accept responsibility for non-delivery of orders when delivered to addresses outside of the European Community.

• For US orders, please visit our US website: www.greenpeopleus.com

• Prices subject to change without notice.

 

Delivery frequently asked questions


DELIVERY TIMES

Standard UK deliveries usually take 3-5 working days but can occasionally take a little longer during busy periods. If your order hasn't arrived within 7 working days of you placing the order, please contact us.

TAXATION ON ORDERS DELIVERED OUTSIDE OF EUROPE

Recipients of orders sent to destinations outside the EEC (including the Channel Islands) are responsible for any local taxes that are due on the goods.

UK purchase tax (VAT) is not charged on such orders. VAT is deducted at the Checkout stage of ordering - after the delivery country has been specified.

BFPO ADDRESSES

The formats allowed are “BFPO NNN” where NNN is 1-3 numeric digits.

HOW IS OVERSEAS DELIVERY CALCULATED?

Delivery charges are calculated based on the basket balance of an order, which excludes deductions from special offers.

 

 For our full terms & conditions please click here