Delivery taking slightly longer than usual - 7-10 days
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Need some advice and information on any of our products, trying to find a local stockist or simply want to pass on your feedback? Please get in touch and we'll get back to you as quickly as we can!
Frequently Asked Questions
+44 (0)1403 740350
Monday to Friday 9am - 5pm (UK time)
Green People
Pondtail Farm, Coolham Road, Unit 10-11, West Grinstead, RH13 8LN
frequently asked questions
Browse our FAQsDelivery times are set out below, however orders can take a little longer during busy periods. Standard UK deliveries usually take 3-5 working days – please allow at least 7 working days of you placing the order.
Read MoreIf you wish to amend your order, please contact our customer care team. Please let us know as soon as possible. Once your order has been packed unfortunately we are not able to make any changes.
Read MoreWe are very sorry you are missing an item or have received the wrong item. Although rare, we can make mistakes when packing your order. Please contact our customer care team and we would be happy to have this rectified as quickly as possible for you.
Read MoreIf you placed your order by logging into your account, you can see the status of your order before it is despatched. Once despatched, if your order is sent using a tracked service (order value over £50 or Priority despatch service), you will be provided with a tracking number on your despatch email.
Read MoreIf you are unhappy with a product you have purchased directly from us, we would be happy to offer you a full refund or exchange if returned within 28 days.
Read MoreWe are currently unable to sell gift vouchers. We are working on this and they should be available in the near future.
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