Alexandra Kay Ceramic Diffuser warranty

Alexandra Kay Ceramic Diffuser warranty

Each Alexandra Kay Time to Breathe Ceramic Diffuser purchased from www.greenpeople.co.uk comes with a warranty which lasts for 12 months.

By Hannah Mepham

2 Minute read

What is covered by your product warranty?

Each Alexandra Kay Time to Breathe Ceramic Diffuser purchased from www.greenpeople.co.uk comes with a warranty which lasts for 12 months from the original purchase date.

This guarantees that, should your diffuser develop a technical fault within 12 months of your original purchase date, and the malfunction is found to be a manufacturing fault, we will refund the price that you paid for your diffuser.

 

What is not covered by your product warranty?

The warranty only applies to Alexandra Kay Time To Breathe Ceramic Diffusers purchased from www.greenpeople.co.uk and proof of purchase will need to be provided in order to make a claim under the warranty.

Accidental damage to the diffuser is not covered by the warranty and this applies to accidental damage to the ceramic shell of the diffuser, as well as accidental damage to the electrical components.

The diffuser is designed to work with 110-240 volt mains outlets using the USB plug adaptor supplied.  Using any other power source will invalidate the warranty.

To prevent accidental damage to your Alexandra Kay Time to Breathe Ceramic Diffuser we recommend using it with Alexandra Kay essential oil blends and taking care to place the diffuser on a sturdy surface area, out of the reach of animals and young children.

To preserve the lifespan of your Alexandra Kay Time to Breathe Ceramic Diffuser clean it every 8-10 uses, unplugging it from the power supply before you cleanse it using the instructions provided in your usage manual.

Here you will also find guidance on trouble shooting technical issues you are experiencing with your diffuser and further information on how to make a claim against your product warranty.

 

Need to discuss a problem that you are experiencing with your Time to Breathe Ceramic Diffuser? Our customer care team is available to help and can be contacted on 01403 740350 or by emailing organic@greeenpeople.co.uk.

Related articles

Sunscreen for hikers and climbers
Lifestyle

Sunscreen for hikers and climbers

Are you planning a summer hike? Whether you are looking for an SPF for a walking holiday or are an avid climber looking for a protective sun cream for use on the mountain peaks, we can help.

By Hannah Mepham

13/06/2024

7 Minute read

READ NOW
Dad applying sun cream to his sons face
Baby & Child

Which SPF is best for kids? SPF50 vs SPF30

Is SPF30 or SPF50 better for toddlers? Is SPF30 good enough for older children? We get asked questions like these all the time, and if you’re unsure which is the best sunscreen for your child, we’re here to help.

By Hannah Mepham

08/06/2024

7 Minute read

READ NOW
The UK gardener’s guide to sunscreen
Lifestyle

The UK gardener’s guide to sunscreen

In this post we share tips for avoiding gardening sunburn and reveal the best natural and organic sunscreen for gardeners.

By Hannah Mepham

07/06/2024

5 Minute read

READ NOW
Read more articles

1,500+ Five star reviews

Read all Reviews
"One of the best companies I have ever dealt with in my 63 years on this planet!"

Jan B.

Verified Buyer

"Have fallen in love with this product range. They are lovely to use and they work!"

Carole G.

Verified Buyer

"You guys are amazing, continue to love the brand, excited to order from you again!"

Maitreya L.

Verified Buyer

"Super quick delivery, ethical packaging and beautiful products."

Nat J.

Verified Buyer

"I love every product I have tried from Green People, and the customer service has always been excellent."

Maria H.

Verified Buyer

"So glad I have found an ethical supplier with great products!"

Susan B.

Verified Buyer